Process
El proceso partió de entrevistas reales con usuarios incentivados. Los hallazgos definieron las prioridades del sistema: jerarquía visual clara, métricas legibles y navegación sin fricción hacia leaderboards y comparativas.
- User interviews
- Participation incentive
- Visual hierarchy
- Sports dashboard
- Brand-differentiated system
The private area user is an active athlete who accesses the dashboard to review their progress, compare themselves with other cyclists and make decisions about their training. This is not a casual user, they have intrinsic motivation and high expectations around data readability. Their frustration was not aesthetic: it was functional. They couldn't find what they were looking for, and when they did, they couldn't interpret it quickly.
Three flows could not fail: accessing and reading training metrics immediately, navigating to leaderboards and comparisons without getting lost, and interpreting personal performance relative to other athletes. The entire visual hierarchy system was built to serve these three flows.
The first exploration was to adapt BKOOL's general design system to the private area, adjusting existing colours, typography and components. It was discarded because the brand system was built for conversion: calls to action, visual impact, persuasion. Those principles are the opposite of what a dashboard needs, where the user requires focus, readability and quick access to data. Creating a differentiated system was not an aesthetic choice, it was a functional necessity.
The system architecture was organised in three levels: foundations (typography, colour, spacing, iconography), atomic components (buttons, inputs, badges, tags) and complex components (metric cards, charts, leaderboards, comparison modules). Each level documented in Storybook as the single source of truth for design, development, marketing and leadership.